Frequently asked questions
What is the return policy?
Returns and refunds are accepted only for items that arrive damaged or defective. Please contact us within 14 days of delivery to initiate a return.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
In china i think
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Where is Onion Sprout based?
Next to the starbucks on Mainstreet U.S.A.
Will you ever sell at retail stores?
yeah, probably.
What is the owner's favorite roller coaster?
Hyperspace Mountain (formerly known as "Space Mountain 2")